All of the Following Statements About the Use of Quality

question 8

Multiple Choice

All of the following statements about the use of quality circles are true EXCEPT

• A) Employees meet regularly to identify problems.
• B) Employees are empowered to control their work.
• C) The use of a question/answer period is important.
• D) Employees can propose solutions to problems.
• E) All of the above are true of quality circles.

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Definitions:

Groupthink

A psychological phenomenon that occurs within a group of people, in which the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.

Cohesiveness

The quality of forming a united whole, often referring to the degree to which members of a group or organization stick together.

Environmental Factors

Aspects of the environment that can affect a person's health, behavior, and ability to function, or the external conditions that influence the outcomes of a business or project.

Unfavorable Public Images

Negative perceptions held by the public about an organization or individual, often due to controversies or mismanaged events.