Matching Joey, Konrad, and Susan Work at a Small Café.​Match Each

question 14

Multiple Choice

Matching
Joey, Konrad, and Susan work at a small café.​Match each of the following scenarios with the job design concept it most clearly illustrates.
-​job rotation

• A)​Joey takes the customers' orders, Kondrad makes their drinks, and Susan makes the sandwiches.
• B)​To break up the monotony of the long days, Joey, Konrad, and Susan switch jobs at regular intervals.
• C)​After Konrad leaves the company, Susan's job is modified so that she makes drinks as well as sandwiches.
• D)Susan, the designated sandwich-maker, is given control over what sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocked.

Recognize the relevance of supply-chain management in service firms and the implications for outsourcing and offshoring.

Appreciate the ethical considerations and challenges in supply-chain management, particularly in a global context.

Determine how technology and innovation influence supply-chain efficiency and competitive advantage.

Understand the role of logistics and transportation choices in the effectiveness of supply-chain management.

---

Definitions:

Bondholders

Individuals or entities that own bonds, which are debt securities issued by corporations or governments.

Corporation

A legal entity that is separate and distinct from its owners, providing them with limited liability and the ability to raise capital by selling shares.

Determinant

A mathematical concept used in linear algebra, often to determine the non-singular or singular status of a matrix.

Level Of Investment

The amount of spending by firms on productive physical assets like machinery, buildings, and technology, at a given time.