Which of the Following Is NOT an Important Leadership Skill

question 18

Multiple Choice

Which of the following is NOT an important leadership skill in a virtual project team or distance management situation?

• A) Building community among team members based on mutual trust, respect, affiliation, and fairness.
• B) Leading with directness and focusing on abstract results.
• C) Establishing a clear and motivating shared vision.
• D) Communicating effectively and matching technology to the situation.
• E) Coordinating and collaborating across organizational boundaries.

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Definitions:

Satisfying Customers

The process of meeting and exceeding customer expectations to foster loyalty and repeat business.

Financial Measures

Quantitative indicators used to assess the financial health, performance, and viability of a business or investment.

Balanced Scorecard Performance Perspectives

A strategic planning and management system that organizations use to communicate what they are trying to accomplish, align day-to-day work with strategy, prioritize projects, products, and services, and measure and monitor progress towards strategic targets.

Qualitative Performance Metrics

Measures used to evaluate the quality aspects of an organization's performance, such as customer satisfaction or employee engagement, that are not easily quantified.