In a Conflict, What a Person Says Matters More Than

question 16

True/False

In a conflict, what a person says matters more than how she says it.

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Definitions:

Opportunistic

Refers to an approach or action taken with the aim of exploiting situations to one's advantage, often with little regard for principles or consequences.

Country Club Manager

A leadership style characterized by high concern for people and low concern for production tasks.

Task Structure

The degree of clarity, or ambiguity, in the work activities assigned to the group.

Situational Favorableness

The extent to which a situation presents advantages or beneficial conditions to an individual or group.