In the First Stage of Glasl's Model of Conflict Escalation

question 94

Multiple Choice

In the first stage of Glasl's model of conflict escalation, ________, the disagreement is recognized, but both sides believe it can be resolved through discussion.

• A) hardening
• B) loss of face
• C) action over words
• D) debate
• E) images/coalitions

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Definitions:

Positive Reinforcement

Strengthens a behaviour by making a desirable consequence contingent on its occurrence.

Force-Coercion

A change strategy that involves using power to induce change through pressure or the use of authority, often leading to compliance but not necessarily agreement.

Political Manoeuvring

The strategic and often subtle actions taken within organizational or governmental contexts to gain advantage, influence decisions, or achieve specific outcomes.

Direct Forcing

A strategy where one party uses their power or authority to achieve their desired outcome without seeking compromise.