When a Conflict Begins to Escalate, One of the Best

question 78

Multiple Choice

When a conflict begins to escalate, one of the best ways to prevent further escalation is to

• A) use hostile body language to indicate that you're not willing to be pushed around.
• B) instigate a shouting match, but only if you're pretty sure you will win.
• C) intimidate the other party by acting more aggressively than they were expecting.
• D) react equivalently to the other party and not overact.
• E) rally other people to your side.

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Definitions:

PROM

Programmable Read-Only Memory; a type of digital memory that is programmed after the manufacturing process and cannot typically be reprogrammed or erased.

EEPROM

Electrically Erasable Programmable Read-Only Memory, a type of non-volatile memory used in computers and other devices for storing data.

Personality Module

An electronic module that contains software or firmware to provide specific characteristics or functions to a system, often customizable.