Which of the Following Is an Effective Conflict Resolution Behavior

question 57

Multiple Choice

Which of the following is an effective conflict resolution behavior?

• A) winning at all costs
• B) displaying anger
• C) avoiding the conflict
• D) demeaning the other party
• E) none of these

---

Definitions:

Return on Emotion

A metric evaluating the emotional engagement and reactions provoked by a brand, product, or campaign, reflecting its impact on customer behavior.

Earned Reach

The exposure a brand gains through word-of-mouth or other non-paid forms of promotion, often amplified by digital platforms and social media.

Fandom

Fandom represents the collective fans of a particular entertainment property, personality, or genre, characterized by a shared enthusiasm and often expressed through fan activities, creations, and communities.

Brand Engagement

Refers to the process of forming an emotional or rational attachment between a consumer and a brand.