Match Each of the Following Scenarios with the Type of Resistance

question 113

Multiple Choice

Match each of the following scenarios with the type of resistance to change that it most clearly exemplifies.
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• A)​The structural changes at Rayu's company involve no downsizing and will dramatically reduce inefficiency and red tape.Still, Rayu doesn't like the changes because he doesn't want to put forth effort into learning a new way of doing things.
• B)​Vega was on vacation when the new process for bug documentation rolled out.Nobody bothered to tell her, so she documented several bugs using the old process.
• C)Bianca loves the new corporate dress code.However, her coworkers make fun of her for adhering to it, so after a few days, she stops.
• D)​Giles is against the new structural changes because he's afraid that they will cost him his job.
• E)​Cammy was all for the structural changes at her company until she realized that fewer people were going to report to her after the changes.
• F)​Kenny, the director of a hospital pharmacy, decides to upgrade the decades-old pharmacy software to a sleeker and newer system.After the upgrade, the pharmacy's electronic records become incompatible with those of the inpatient and outpatient clinics, which are still using old software.The workarounds this requires cause an overall decline in efficiency despite the fact that the new software system is indeed better in the abstract.
• G)​Edmond's job has been redesigned to be more in line with his talents and interests.Although he knows logically that the changes are good, Edmond resists the changes for the simple reason that he's uncomfortable with anything unfamiliar.

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Definitions:

Stimulus-response Model

A communication or behavioral theory suggesting that an external stimulus can elicit a particular response from an individual or audience.

Sales Presentation

A promotional talk or demonstration given to introduce or describe a product or service to potential buyers, aiming to persuade them to make a purchase.

Black Box

A system or device where the inputs and outputs are known, but the internal workings are not visible or easily understood.

FAB Sequence

A sales technique focusing on Features, Advantages, and Benefits of a product, aimed at highlighting its uniqueness and importance to the customer.