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The most unusual feature of the Film Recovery Systems case was:
Affective Events Theory
A psychological model that explains how work events trigger emotions, which can influence employee job performance and satisfaction.
Work Events
Incidents, activities, or occurrences within the workplace that impact the employees, processes, or outcomes of an organization.
Job Demands
The physical, psychological, social, or organizational aspects of a job that require sustained physical and/or mental effort, leading potentially to stress.
Social Emotions
Emotions that arise from interactions with others or from social situations, such as empathy, shame, or pride, and influence social behavior.
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