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"I Don't Understand," the Woman Said

question 36

Multiple Choice

"I don't understand," the woman said. "It's my husband who is the alcoholic, not me. Why are you asking me to get involved in his treatment?" Which of the following is the most appropriate response by the nurse?


Definitions:

Equipment-delivered Services

Services that are provided with the aid of specialized equipment, often involving maintenance, delivery, and operation of the equipment itself.

Fee-delivered Services

Services for which a specific fee is charged, encompassing tasks delivered to consumers or businesses that require payment upon completion or delivery.

People-based Services

Services that are intensely labor-oriented, where the quality and value are heavily dependent on the personal skills, interactions, and professionalism of the service provider.

Skilled Operators

Workers or professionals who possess specialized skills or expertise, particularly in handling complex machines or processes.

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