After Dealing with a Very Difficult Customer, Your Supervisor Emails

question 33

Multiple Choice

After dealing with a very difficult customer, your supervisor emails you with a message that says, "Great job!" You are uncertain what she means because this message lacks _____.

• A)paralanguage
• B)intrinsic value
• C)extrinsic value
• D)sophistication

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Definitions:

Drug Courts

Drug Courts are specialized court programs that target criminal defendants and offenders, juvenile offenders, and parents with pending child welfare cases who have alcohol and other drug addiction and dependency problems, offering a supervised treatment approach instead of traditional sentencing.

Mental Health Courts

Specialized court docket programs that provide treatment and supervision for individuals with mental disorders within the criminal justice system.

Coerce Offenders

The act of compelling individuals to commit offenses through pressure, threats, or manipulation, often seen in the context of criminal behavior.