Jocelyn Recently Applied for an Internship

question 37

Multiple Choice

Jocelyn recently applied for an internship.When she was not selected,Jocelyn complained to her friend,"They probably gave the internship to a minority student to fill a quota." Jocelyn's comment is an example of

• A) institutional discrimination.
• B) individual discrimination.
• C) prejudice.
• D) scapegoating.
• E) ethnocentrism.

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Definitions:

Question Close

A sales strategy that involves closing a deal by asking the customer a question that assumes the sale has been made.

Purchase Manager

An individual responsible for acquiring goods and services for their organization at the best possible price.

Referral Close

a sales strategy where the close is achieved by encouraging the potential customer to make a decision based on the positive experience or recommendation of another satisfied customer.

Greenhouse Equipment

Tools and machinery used in the operation of a greenhouse, including heating, cooling, lighting, and irrigation systems.