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Business-to-business e-commerce requires an effective Web site and:
Centralization
The degree to which decisions are made at the top of the organization.
Simple Structure
A centralized form of organization that emphasizes a small technical and support staff, strong centralization of decision-making in the upper echelon, and a minimal middle level.
Upper Echelon
A top-level executive team in an organization.
Vertical Differentiation
The organization of a company's hierarchy levels to distinguish roles and responsibilities across different ranks.
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