In Terms of Using an Impression Management Technique to Respond

question 154

Multiple Choice

In terms of using an impression management technique to respond to negative publicity, a company that makes the negative incident appear minor or trivial is using the remedial approach of:

• A)expressions of innocence.
• B)excuses.
• C)justification.
• D)apology.

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Definitions:

Perception

The method of arranging and comprehending sensory data to give it significance.

Social Support

The assistance and comfort received from friends, family, and others, which can be emotional, informational, or tangible.

Individual Differences

Refers to the unique variations among people in their abilities, personality traits, learning styles, and other characteristics.

Stress

A state of mental or emotional strain resulting from adverse or demanding circumstances.