Tool Techies, Inc

question 135

Multiple Choice

Tool Techies, Inc. uses phone surveys of customers to gather information about service and quality. This is an example of the management function of:

• A) planning.
• B) technical skills.
• C) organizing.
• D) controlling.
• E) conceptual skills.

---

Definitions:

History of the Problem

An exploration or account of the origins, developments, and progressions of a specific issue or challenge over time.

Report Data

Information systematically collected and presented for the purpose of analysis and decision-making.

Organize Report

The process of structuring a report in a coherent, logically sequential manner to convey information effectively.

Guidelines

Instructions or rules designed to direct behavior or the completion of tasks.