Disk Replacement Services Has Just Completed a Procedure Manual to Handle

question 59

Multiple Choice

Disk Replacement Services has just completed a procedure manual to handle employee grievances. One of the main criteria is to make it clear to employees that rules will be administered fairly and consistently. Disk Replacement operates on:

• A) the procedural justice approach.
• B) the utilitarian approach.
• C) the individual approach.
• D) the defensive approach.
• E) the free-choice approach.

Identify the elements essential for sustaining motivation and achieving goals.

Comprehend the fundamental motivation process and its driving forces.

Recognize the characteristics and applications of major needs theories.

Analyze scenarios to identify missing elements in achieving personal goals related to motivation.

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Definitions:

Effective Teams

Groups of individuals working together in a coordinated and cohesive manner towards a common goal.

Problem-solving Team

A group of individuals assembled to address specific issues, brainstorm solutions, and implement corrective actions.

Team Norms

are the informal guidelines and shared expectations that govern the behavior of team members in order to facilitate smooth team operations and cooperation.

Norming

A stage in team development where members resolve conflicts, appreciate colleagues’ strengths, and establish strong group cohesion and identity.