Communication and Education Tactic to Change Implementation Should Be Used

question 26

Multiple Choice

Communication and education tactic to change implementation should be used when:

• A) initiators clearly have power.
• B) group has power over implementation.
• C) change is technical.
• D) users need to feel involved.
• E) group will lose out in change.

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Definitions:

Z Distribution

A normal distribution with a mean of zero and a standard deviation of one, also known as a standard normal distribution.

95th Percentile

A value below which 95% of the data points in a data set fall.

Mean

The arithmetic average of a set of values or quantities, calculated by dividing the total of all values by the number of values.

Standard Normal

A normal distribution with a mean of zero and a standard deviation of one, used as a basis for comparison with other normal distributions.