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What are the five steps to developing diversity and cultural competence?
Selective Questioning
A technique of asking questions that are strategically chosen to guide a conversation or elicit specific information.
Successful Salesperson
A sales professional who consistently meets or exceeds sales targets through effective selling practices and customer relations.
Probing
The act of gathering information and uncovering customer needs using one or more questions.
Senser Personality
A term likely related to a type of personality that is highly attuned to sensory data from the external environment, usually practical and detail-oriented (note: generally, this concept aligns with the Sensing preference in the Myers-Briggs Type Indicator).
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