Ian Does Not Have Much of a Relationship with His

question 60

Multiple Choice

Ian does not have much of a relationship with his subordinates. They feel obligated to do as he says because he's the boss. This is an example of:

• A) referent power.
• B) legitimate power.
• C) coercive power.
• D) reward power.
• E) expert power.

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Definitions:

Empathy and Compassion

The capacity to understand and share another person's experiences and emotions, combined with a desire to help alleviate their suffering.

Active Listening

A method of communication that requires full attention, comprehension, engagement, and memory retention of the conversation.

Language Barrier

A communication obstacle that occurs when people who speak different languages are unable to understand each other.

Direct Eye Contact

The act of looking directly into another person's eyes, which can communicate confidence, attentiveness, or aggression depending on the context.