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Scenario - Malcolm Bagget
Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small six-member production team. Malcolm is looking forward to the extensive cross training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
-One of Malcolm's co-workers, Danny Newcomber, is great at reducing tension by telling jokes and in other ways drawing off emotions when the group atmosphere is tense. Additionally, Danny can be counted on to energize by stimulating the team into action when the interest drops. Danny is demonstrating which of these?
Daily Showers
The routine act of bathing oneself on a daily basis to maintain personal hygiene and health.
Learned Helplessness
Learned helplessness is a psychological condition where an individual learns to believe they are powerless to change a negative situation, even when opportunities to do so exist.
Controllability
The degree to which an individual can influence or manage the outcomes or conditions in their life or environment.
Predictability
The extent to which future events are predictable based on present or past information.
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