Which of the Following Terms Did Sociologist Charles Perrow Coin

question 69

Multiple Choice

Which of the following terms did sociologist Charles Perrow coin in recognition of the fact that the complexity of modern technologies ensures they will inevitably fail, although in unpredictable ways?

• A) inexplicable occurrence
• B) human error
• C) the two faces of technology
• D) normal accident

---

Definitions:

Painting Contractor

A professional or company hired to perform painting services on buildings, houses, or other structures.

900 Telephone Number

A type of phone number often associated with charge-per-call services, such as information or entertainment lines.

Telemarketer

An individual or company that promotes products or services over the telephone to potential customers.

Telephone Bill

A periodic statement listing charges for phone service, including calls made, subscription fees, and other related charges.