A Nurse Asks, "What Is Meant by 'Internal' Customers?" the Correct

question 6

Multiple Choice

A nurse asks, "What is meant by 'internal' customers?" The correct response is: (select all that apply)

• A) insurance companies
• B) accreditors such as The Joint Commission
• C) X-ray technicians
• D) clinical pharmacist
• E) chief financial officer

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Definitions:

Listening Skill

The capability to precisely understand and decipher messages throughout the process of communication.

Listening Process

A multi-step procedure involving receiving, understanding, evaluating, remembering, and responding to spoken messages.

Reacts

A term often used in social media and online forums to describe user responses to content, such as likes, dislikes, or other emoji-based reactions.

Effective Listeners

Individuals who actively engage in listening, demonstrating understanding, and providing feedback to the speaker.