According to Sociologist Arlie Hochschild,feeling Rules Apply to Our Occupational

question 60

Multiple Choice

According to sociologist Arlie Hochschild,feeling rules apply to our occupational roles.Although all jobs place some burden on our feelings,______________occurs only in jobs that require personal contact with the public or production of a state of mind (such as hope,desire,or fear) in others.

• A)demeanor
• B)emotional labor
• C)deference
• D)external labor

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Definitions:

Fraud, Deception

Intentional acts of dishonesty carried out to gain unfair or unlawful advantage.

Lack of Commitment

A situation where individuals or groups show a reluctance to dedicate effort or resources towards a particular goal or task.

Competitive Business

A company that successfully maintains or improves its position in the market by offering superior products, services, or value propositions compared to its rivals.

Requirements

Specified necessities or conditions that must be met or complied with.