The Self-Protective Behavior of Officials at the Top May Render

question 3

Multiple Choice

The self-protective behavior of officials at the top may render the
Organization ineffective.This is an example of which of the following types
Of problems of bureaucracies?

• A) inefficiency and rigidity
• B) resistance to change
• C) excessive rationality
• D) administrative incompetency

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Definitions:

Token Economies

A behavior modification method that uses tokens as a form of reinforcement for desirable behavior, which can later be exchanged for rewards.

Insight Learning

A cognitive process whereby an individual suddenly comes to understand a problem or conceptualize a solution without the need for trial-and-error behavior.

Aha! Experience

A moment of sudden realization, inspiration, insight, or comprehension, often leading to a problem being solved or understood in a new way.

Biofeedback

A technique that teaches individuals to control bodily processes that are normally involuntary, like heart rate or blood pressure, through monitoring and feedback.