Several Patients Call the Outpatient Clinic and Ask to Make

question 45

Multiple Choice

Several patients call the outpatient clinic and ask to make an appointment as soon as possible.Which patient should the nurse schedule to be seen first?

• A) 44-year-old with sickle cell anemia who says "my eyes always look sort of yellow"
• B) 23-year-old with no previous health problems who has a nontender lump in the axilla
• C) 50-year-old with early-stage chronic lymphocytic leukemia who reports chronic fatigue
• D) 19-year-old with hemophilia who wants to learn to self-administer factor VII replacement

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Definitions:

Time Management

The process of organizing and planning how to divide one's time between specific activities efficiently.

Territorial Evaluation

The assessment of the sales potential or performance of a specific geographic area or market segment.

Performance Standards

are established expectations regarding the quality and speed of work for tasks or job roles, often used for evaluation purposes.

Sales Call Allocation

A plan to allocate sales calls within territories based on the number of accounts in the territory, the number of sales calls made on customers, time required for each sales call, frequency of customer sales calls, travel time around the territory, nonselling time, and return on time invested.