Examlex
Identify and explain the significance of the following names or terms.
-the tragedy of the commons
Continuous Improvement
Continuous improvement is an ongoing effort to enhance products, services, or processes, often involving incremental and breakthrough improvements.
RATER
A model used for the assessment of service quality, encompassing Reliability, Assurance, Tangibles, Empathy, and Responsiveness.
Service-Quality Dimension
Key aspects or criteria used to evaluate the quality of service provided, including tangibles, reliability, responsiveness, assurance, and empathy.
Professionalism
The conduct, behavior, and attitude expected of an individual in a work or business environment.
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