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Which of the following statements is false regarding the stages of change model?
Extrinsic Motivation
Motivation driven by external rewards such as money, fame, grades, or praise, in contrast to intrinsic motivation, which is driven by internal personal satisfaction.
Call Centre
A centralized office used for the purpose of receiving or transmitting a large volume of requests by telephone, often related to customer service.
EVA
Economic Value Added represents a metric for assessing a company's financial success, determined by subtracting the cost of capital from the operating profit to calculate the leftover wealth.
Residual Income
Income that remains after all personal debts and expenses have been paid, or in corporate finance, the amount of net income left over after paying out dividends to shareholders.
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