_____ Collect and Manage Large Amounts of Data About Customers

question 26

Essay

_____ collect and manage large amounts of data about customers and make them available to employees, enabling better decision making and superior customer service.

Understand the proper handling and confidentiality of employee information and records.

Identify the bases for charges of discrimination and how organizations can mitigate such risks.

Differentiate between direct and indirect forms of sexual harassment and understand their impact on the workplace environment.

Recognize the signs and characteristics of potentially violent employees and strategies for mitigating such risks.

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Definitions:

Property Income

Income from the ownership of real property and financial holdings. It takes the form of profits, interest, dividends, and rents.

Personal Income

The total amount of income garnered by individuals from all sources before taxes.

Transfer Program

Government initiatives designed to redistribute income across different sectors of the population through mechanisms like welfare benefits or social security payments.

Federal Level

Pertaining to the national government, as opposed to state, local, or municipal levels, dealing with issues that affect the country as a whole.