_____ Focuses on Managing the Whole Organization to Deliver Quality

question 73

Multiple Choice

_____ focuses on managing the whole organization to deliver quality to customers.

• A) Bureaucracy
• B) Theory Z
• C) Management-by-objective
• D) Total quality management
• E) Organization-customer relationship

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Definitions:

Variable Cost

A cost that varies, in total, in direct proportion to changes in the level of activity. A variable cost is constant per unit.

Fixed Costs

Expenses that do not change with the level of production or sales, such as rent, salaries, and insurance.

Split-off Point

The stage in a production process where multiple products are derived from a single process or input, and individual product costings begin.

Financial Advantage

Refers to the benefit or upper hand that a business or individual has in a financial situation, often leading to better profitability or investment outcomes.