_____ Plays a Key Role in Creating an Organizational Climate

question 38

Multiple Choice

_____ plays a key role in creating an organizational climate that enables learning and innovative responses to threats from the external environment, challenging new opportunities, or organizational crises.

• A) Mission statement
• B) Vision statement
• C) Competitive intelligence
• D) Employee training
• E) Corporate culture

---

Definitions:

Performance Ratings

Assessments used to evaluate an employee's job performance over a specific period using predefined criteria.

Filtering

The process of modifying or withholding information as it passes through different levels or channels within an organization, which can distort the message received.

Encoding

The process of transforming thoughts or feelings into a form that can be understood by others, often in language or symbols.

Writing a Letter

The process of composing a message on paper, typically for communication or to convey a specific intention to the recipient.