Nordstrom Department Store's "No Questions Asked - Return's Policy" Is

question 88

Multiple Choice

Nordstrom Department store's "No questions asked - Return's Policy" is an example of a(n) :

• A) programmed decision.
• B) nonprogrammed decision.
• C) novel decision.
• D) poor management.
• E) unstructured decision.

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Definitions:

Cold Canvassing

A sales technique where individuals or businesses are approached without prior contact or relationship, often used to solicit new customers or gather information.

Personal Selling Process

describes the sequence of steps salespeople follow to persuade potential customers to purchase a product or service.

Cultural Setting

The environment and context influenced by societal norms, values, practices, and beliefs in which individuals or groups operate.

Stimulus-Response Selling

A sales technique that focuses on triggering a positive customer response through specific stimuli or cues.