A _____ Change Is Related to the Organization Production Process

question 33

Multiple Choice

A _____ change is related to the organization production process.

• A) new product
• B) technological
• C) structural
• D) culture/people
• E) competitive

Grasp the concept of spreading activation theory by Collins and Loftus.

Comprehend hierarchical models of memory and the evidence that challenges these models.

Recognize the principles of cognitive economy and how information is stored in semantic memory.

Describe the typicality effect and how it influences the categorization and verification of concepts.

---

Definitions:

Passive Listening

The act of listening attentively to the speaker's message and responding to the speaker by providing verbal or nonverbal cues that encourage the speaker to continue. In effect, saying “I'm listening, please go on.”

Reflective Listening

A communication technique involving actively listening to a speaker, then repeating back what was said to confirm understanding and empathy.

Active Listening

The practice of paying close attention and fully concentrating on the speaker, showing understanding and providing feedback.

Retentive Listening

A listening skill focused on remembering and retaining information from conversations or presentations effectively.