Pattie's Pancakes Recently Held a Series of Focus Groups to Gather

question 102

Multiple Choice

Pattie's Pancakes recently held a series of focus groups to gather information on employee perceptions of women and minorities in the workplace. In particular, Pattie's was interested in learning about the myths, values, and beliefs that currently exist in their organization. This is an example of:

• A) sensitivity training.
• B) building a corporate culture that values diversity.
• C) changing the current organizational design.
• D) changing the current organizational structure.
• E) none of these.

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Definitions:

Multicultural Audiences

Diverse groups of people from different cultural backgrounds, necessitating considerations of varying beliefs, languages, and customs in communication.

Diverse

Exhibiting a variety of characteristics, forms, or components; often used to describe inclusive or varied groups or environments.

Cultural Competency

Describes the ability to understand, appreciate, and interact effectively with people from different cultural backgrounds and contexts.

Symbols

Symbols are marks, signs, or objects that represent an idea, concept, or other entity, often conveying meanings beyond their literal interpretation.