Scenario - Amy Holmes

question 114

Multiple Choice

Scenario - Amy Holmes
One of the most talented managers to ever work at ABC Inc. is Amy Holmes. Combining graciousness with high intelligence and creativity, Amy has been successful in attracting and building a highly committed and competent division of employees. When interviewed by the national news media for insight into her success, one of the topics that became a primary focus was the challenge of communicating effectively.
-Amy believes that successful managers solicit and respond to upward communication. Information that can be expected with upward communication includes all of the following EXCEPT which one?

• A) Procedures and practices
• B) Suggestions for improvement
• C) Financial and accounting information
• D) Performance reports
• E) All of these are included.

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Definitions:

Supportive Audience

A group of people who are encouraging and positive towards a speaker or performer.

Hostile Audience

A group of listeners who are resistant or antagonistic to the speaker or the message being conveyed.

Design Elements

Fundamental components used in creating visual designs, including color, shape, line, texture, space, form, and type.

High-Ranking Executives

Individuals at the top levels of an organization's hierarchy who are responsible for making major decisions and setting strategic directions.