Many Firms Are Using Social Media to Connect with and Listen

question 85

True/False

Many firms are using social media to connect with and listen to customers.

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Definitions:

Amplitude

The height of a wave crest, used (in the case of sound waves) as a measure of sound intensity.

Hertz

The unit of frequency in the International System of Units (SI), representing one cycle per second.

Papillae

Structures on the tongue that contain the taste buds, which in turn contain taste receptors.

Taste Buds

Small sensory organs on the tongue and other parts of the mouth that are capable of detecting different flavors.