Contingency Factors That Can Influence the Success of a TQM

question 123

Multiple Choice

Contingency factors that can influence the success of a TQM program in a positive way include all of the following EXCEPT:

• A) tasks make high skill demands on employees.
• B) TQM serves to enrich jobs and motivate employees.
• C) problem-solving skills are improved for all employees.
• D) participation and teamwork are used to tackle significant problems.
• E) managers wait for big, dramatic innovations.

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Definitions:

Disposable Income

The amount of money that households have available for spending and saving after income taxes have been accounted for, serving as an indicator of economic health.

Savings

Money that is set aside from income not used for consumption, which may be stored for future expenses, investments, or emergencies.

Capital Stock

The total amount of physical and financial assets owned by a company or country, including buildings, machinery, and equity investments.

Net Investment

The amount of investment in new capital (such as equipment, buildings, and inventory) minus depreciation of existing capital.