At LBK Industries, Responsibility for Quality Control Rests with a Team

question 36

Multiple Choice

At LBK Industries, responsibility for quality control rests with a team of quality control inspectors and supervisors rather than with employees. LBK uses what type of organizational control?

• A) Matrix control
• B) Hierarchical control
• C) Decentralized control
• D) Bottom-up control
• E) Balanced control

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Definitions:

Job Design

The process of organizing tasks, responsibilities, and systems to ensure job satisfaction and to maximize employee efficiency and performance.

Job Simplification

A process of breaking down jobs and tasks into simpler, more specialized units to increase efficiency and productivity.

Tardiness And Absenteeism

Refers to the phenomena where employees are consistently late to work (tardiness) or fail to show up for work (absenteeism), which can impact organizational productivity and morale.

Alienation

A condition in social relationships reflected by a low degree of integration or common values, often leading to feelings of isolation or estrangement.