Which Quality Control Technique Uses a Five-Step Methodology to Define

question 167

Multiple Choice

Which quality control technique uses a five-step methodology to define, measure, analyze, improve, and control processes, otherwise referred to as DMAIC?

• A) Quality circles
• B) Six Sigma
• C) Benchmarking
• D) Balanced scorecard
• E) Continuous improvement

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Definitions:

Type II Error

A statistical error that occurs when a test fails to reject a false null hypothesis.

Unfair Labor Practices

Actions taken by employers or unions that violate the rights of employees or regulations governing labor relations.

National Labor Relations Act

A foundational US law enacted in 1935 to protect the rights of employees and employers, encouraging collective bargaining and regulating union activities.

Unions

Organizations formed for the purpose of representing their members' interests in dealing with employers.