The Director of Nursing (DON)of a Hospital Is Concerned About

question 19

Multiple Choice

The director of nursing (DON) of a hospital is concerned about communication problems among different professionals that seem to lead to patient care problems.What action by the DON would be most appropriate?

• A) Call a meeting of the managers from all the professional areas.
• B) Develop a task force to encourage better communication.
• C) Host informal sessions where professionals can clarify their roles.
• D) Institute formal communication channels between groups.

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Definitions:

Symbolic Interactionism

A sociological perspective emphasizing how individuals interpret and give meaning to symbols, actions, and interactions within society.

Frame Alignment

The process by which individual interests, beliefs, and values become congruent with and complementary to the activities, goals, and ideology of a social movement.

Relative Deprivation Theory

A sociological theory suggesting that individuals who perceive themselves as having less resources than others will feel deprived and may become resentful or seek change.