When ATMs First Came Out, They Provided a Significant Competitive

question 24

Essay

When ATMs first came out, they provided a significant competitive advantage because they helped banks to differentiate themselves from others. Today, almost all banks provide access to these, so it is considered to be a standard service. How could you reengineer a bank's ATM system in order to gain competitive advantage today?

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Definitions:

Direct Labour Standard

The benchmark or norm for the amount of labor time that is considered necessary to produce a unit of product under standard operating conditions.

Machine Breakdown

A failure or malfunction of machinery which leads to production halting and potential delays in operations.

Budgeted Output

The anticipated quantity of goods or services a company plans to produce in a specified period, usually tied to budgeting and planning processes.

Standard Cost

A predetermined or estimated cost of producing a product or service, used as a benchmark for measuring actual production costs.