High Switching Cost Refers to

question 43

Multiple Choice

High switching cost refers to

• A) a service charge that discourages customers from switching service providers.
• B) a strategy employed by companies to prevent customers from renegotiating service contracts.
• C) an illegal tactic that prevents customers from leaving by charging a prohibitive service termination fee.
• D) a strategy employed by companies to lock in customers by making it difficult or expensive to switch to another product.
• E) a strategy used by telecom providers to retain customers.

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Definitions:

Superior Vena Cava

The superior vena cava is a large vein that carries deoxygenated blood from the upper half of the body to the heart.

Hemiazygos

A vein on the left side of the vertebral column that drains blood from the posterior walls of the thorax and abdomen into the azygos vein.

Posterior Thoracic

Pertaining to the back part of the chest area, which houses important components such as the lungs and heart.

Circulatory System

The body's system of blood vessels and organs that transports blood to and from the heart and transports nutrients, oxygen, carbon dioxide, and hormones throughout the body.