Customer Relationship Management (CRM) Is an Example of a Cross-Functional

question 95

True/False

Customer relationship management (CRM) is an example of a cross-functional system.

---

Definitions:

Financial Reserves

Funds or assets that are set aside to meet future liabilities, contingencies, or unforeseen expenditures.

Capital

Resources made available for the use in the production of goods or services, often categorized into financial, human, or physical forms.

Conditions

The set of circumstances or criteria that affect financial decisions or the outcome of investments.

Capacity

The maximum level of output that a company can sustain to produce in a given period under normal circumstances.