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The first step in understanding how business objectives can be supported by information systems is by defining the ________.
Total Cost
The sum of all expenses incurred in producing a product or delivering a service, including direct costs like materials and labor, and indirect costs such as overhead.
Contribution Margin
A department’s net profit, used to cover indirect expenses.
Gross Profit
The difference between sales revenue and the cost of goods sold (COGS), indicating the basic profitability of a company's core activities.
Indirect Expenses
Expenses that are not directly tied to a specific product or service but are necessary for the overall operation of a business.
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