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Juanita Is an Administrative Assistant in the Human Resources Department

question 50

Multiple Choice

Juanita is an administrative assistant in the human resources department of a local business. She has noticed that in nearly every case, the last person interviewed for a job gets hired. What effect of memory may be influencing the hiring practice?


Definitions:

Flight Attendants

Airline personnel responsible for ensuring the safety, comfort, and well-being of passengers during flights, including performing safety briefings and providing customer service.

Resistance to Change

The reluctance or refusal to adapt to changes in the workplace or environment, which can stem from various personal or organizational reasons.

Refreezing

The final stage in the Lewin's change model where new behaviors or processes are solidified into the organization's culture after a change has been implemented.

Change Program

A planned initiative within an organization aimed at improving current processes or implementing major changes to systems, culture, or procedures to achieve specific goals.

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