According to the Hawthorne Effect, People Perform Better When They

question 24

Multiple Choice

According to the Hawthorne effect, people perform better when they

• A) are given feedback.
• B) are singled out and made to feel important.
• C) receive performance appraisals.
• D) are given incentives.

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Definitions:

Cycle Time

The total time from the beginning to the end of a process, including process time and any delays, indicating the speed at which outputs are produced from inputs.

Workstations

Designated areas in a manufacturing or office setting where specific tasks are performed, often outfitted with necessary tools and equipment.