With Respect to Managers, Poor Interpersonal Skills

question 23

Multiple Choice

With respect to managers, poor interpersonal skills

• A) have a neutral impact on performance.
• B) can lead to job failure.
• C) are not important because "Nice guys and gals finish last."
• D) only create problems at the first two levels of management.

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Definitions:

Goals

Targets or desired outcomes that an individual, group, or organization aims to achieve.

Effort

The amount of physical or mental energy applied to achieve a task or goal.

Persistence

The quality of continuing steadfastly or firmly in a course of action in spite of difficulty or opposition.

Direction

Guidance or instructions on how to proceed with a task or to achieve a certain goal, often provided by someone in a leadership role.