Julio Was Going to Recommend a New Billing System for the Hospital

question 19

Multiple Choice

Julio was going to recommend a new billing system for the hospital where he works. However, he does not want to upset the executive who installed the system, so he does not make the recommendation. Julio has fallen into the

• A) overconfidence trap.
• B) status quo trap.
• C) anchoring trap.
• D) creativity rut.

---

Definitions:

Oligopoly

A market structure in which a few companies dominate the industry, often leading to limited competition.

Human Relations

The study and practice of improving interactions among people, especially in a workplace or organizational setting.

Management

The act of coordinating and overseeing the operations of an organization or project, ensuring effective use of resources to meet objectives.