A Widespread Complaint Is That Information Technology Has Produced Many

question 39

True/False

A widespread complaint is that information technology has produced many awkward customer-service systems.

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Definitions:

Prevailing Discourses

The dominant sets of narratives, ideas, and beliefs that influence public thinking and societal norms at a given time.

Post-Structuralist Theory

An intellectual movement that critiques and seeks to extend structuralism, emphasizing the fluidity of social and cultural constructs and the instability of linguistic and textual meanings.

Dismantle

The process of taking apart or disassembling a structure or system, either physically or figuratively.

Second Shift

Refers to the phenomenon where individuals, often women, perform unpaid labor at home after completing their paid workday, highlighting the dual burden of employment and domestic responsibilities.