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Employees with little education and outdated skills are referred to as ground workers.
Operant Conditioning
A method of learning that occurs through reinforcements and punishments for behavior, influencing the likelihood of that behavior being repeated.
Higher-Order Conditioning
A form of learning in which a stimulus is first made meaningful through classical conditioning. Then, another stimulus is paired with the first, causing the second stimulus to elicit the conditioned response even in the absence of the first.
Shaping
A method of positively reinforcing behaviors that are successively closer to the desired behavior.
Extinguish
In the context of psychology, to gradually reduce or eliminate a learned response by ceasing to reinforce the behavior.
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