Identify and State the Historical Significance of the Following

question 49

Short Answer

Identify and state the historical significance of the following:
-Thirteenth Amendment

---

Definitions:

Compensation

The complete sum of cash and non-cash compensation given to an employee by an employer in exchange for the work done as requested.

Internal Marketing

The notion that a service organization must focus on its employees, or internal market, before successful programs can be directed at customers.

Customer Experience Management

A business strategy focused on managing and improving the entire customer experience across various touchpoints and interactions.

Public Service Announcement

A message broadcast on television, radio, or online intended to inform the public about a topic of public interest without commercial benefit.